What users have to say
"Thank you for telling me to reverse the charges on credit card. I got my $300 back from those scum bag scam artists."
M. Mannis
Anne Arbor,
Michigan
T. Cromwell
Oakland, CA

"Thank you for telling me to reverse the charges on credit card. I got my $300 back from those scum bag scam artists."
M. Mannis
Anne Arbor,
Michigan
Updated 10/23/08
Because we have received countless complaints against Records Removal Service (www.recordsremoval.com and www.myexpunge.com), we have provided some important steps people can take to fight back and help protect others from having the same experience.
#1 CALL YOUR CREDIT CARD COMPANY RIGHT NOW AND HAVE THEM REVERSE THE CHARGES
See the secion below about getting your money back.
1. If you are interested in joining a possible class action lawsuit to recover damages against Records Removal Service and its employees (if they have any), PLEASE COMPLETE THIS ONLINE QUESTIONNAIRE. This information will be forwarded to the Kentucky Attorney General, the attorney General in your state, and possibly the applicable state bar associations.
2. You can contact the Kentucky Attorney General John Conway at (502) 696-5389 and read more at http://ag.ky.gov/consumer/complaints. You can send this form to the KY Attorney General and ask him to investigate Records Removal Service's' business practices. The Attorney General of Kentucky has authority to investigate and prosecute those who commit fraud in Kentucky.
3. You can post a complaint at http://www.ripoffreport.com. This important step can help protect other people.
4. You can file a complaint with the Federal Trade Commission (FTC) online at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01. The FTC has authority to investigate and prosecute those who commit fraud as part of interstate commerce.
5. You can file a complaint with the Better Business Bureau by clicking here and enter the company's phone number (866) 521-4441. This important step can help protect other people.
6. Most importantly, take notes on your past and future conversations (keep notes on what employees you spoke to and when) and preserve all evidence that you have.
HOW TO GET YOUR MONEY BACK FROM RECORDS REMOVAL SERVICE
If they have failed to perform, do not bother even calling Records Removal Service and asking for a refund. They will just stall and delay until it is too late for you to get your money back. Call your credit card company immediately!!!
1. Call your credit card and dispute the charges on the basis of the (1) the services were procured by fraud, (2) failure to provide the service, and (3) the offer to provide the service as it is unlawful according to your state's laws about the unauthorized practice of law.
2. Post a complaint at www.ripoffreport.com and www.complaintsboard.com
3. Send information to info@recordclearing.org
4. Preserve all evidence and correspondence with the suspected scammer.
According to an author on RipoffReport.com who wrote a complaint about www.recordsremoval.com, "This two bit company may threaten you with bogus claims about filing a complaint with credit bureaus or a civil suit, but they are all bark. Do not worry about any of their barking. They are a toothless dog." We have heard from several people who have received their money back within 48 hours from calling their credit card company.
Here is why they will not and cannot do anything to keep you from getting your money back:
1. The last thing a company committing fraud on a large scale would want to do is sue someone and be subject to discovery and that would unearth a long list other plaintiffs. 2. Suing someone over $300 is a waste of time. 3. They would probably wet themselves if they saw the inside of a courtroom. 4. You would have a counterclaim based fraud that would protect you... and most likely you would have the defense of consumer protection statutes that would get you attorney's fees and punitive damages." 5. No debt collection would touch their bogus accounts with a 10 foot pole-- a drug dealer would have better luck getting a collection agency touch their accounts. 6. They may threaten to send your name to the credit bureaus, but this is even more laughable; credit bureaus will only report legitimate debts from legitimate business. No credit bureau would risk the massive civil liability of reporting debts originating from such fraudulent transactions. SO BREATH EASY! Just call your credit card company and have them reverse the charges... join the rest of their former clients who stuck up for themselves and got their money back.
One former customer of RecordsRemoval.com sent us a hilarious copy of a threatening letter from Records Removal Service and Jordan Palmer. It wasn't just hilarious because it was it contained flat-out lies-- there is no such court filing as a "notice of intent to expunge criminal record" in the client's state, nor any state known to this author. Futhermore, Records Removal Service cannot file any legal document with any court because they are not licensed to practice in any state.
What was particularly amusing was how it was signed "Jordan Palmer, Esq." Esq. is short for esquire-- a title used in modern times by attorneys. In medieval times the suffix Esq. was used by assistants to knights. Many states, such as a California, have their own versions of the Fair Credit Reporting Act that governs a business when they collect debts. Strictly prohibited is "implying to be a laywer" during the collection process. So if Mr. Palmer pretends to be a lawyer- which he is not, by signing his name with Esq. and sends a collection letter to your state, you may have another cause of action that provides puntifive damages and attorney's fees— that is assuming Mr. Palmer is not also a part-time assistant to a medieval knight.. Oh, and the former customer did get his money back and nothing adverse came of it.

Many states also have laws like Arizona's Supreme Court Rule 31(a)2B (see below) that prohibit the use of the suffix Esq. by anyone other than attorneys.
Arizona Supreme Court Rule 31(a)2B: Using the designations "lawyer," "attorney at law," counselor at law," "law," "law office," "J.D.," "Esq.," or other equivalent words by any person or entity not authorized to practice pursuant to paragraphs (b) or (c) or specifically admitted to practice pursuant to Rule 33(d), the use of which is reasonably likely to induce others to believe that the person or entity is authorized to engage in the practice of law in this state.
Making the threatening letter more hilarious is the ironic threat it includes. Kentucky's Theft By Deception statutue does not apply to customers who cancel a credit card charge that was procured by fraud or when the merchant fails to deliver the goods or services. Ironically, Mr. Palmer's threat may lead to him needing to have his record removed because Kentucky law 514.080 Theft By Extortion makes it a class D felony when a person "accuses anyone of a criminal offense" in attempt "to obtain the property of another."
More coming soon...
Records Removal Service (A Division of Sharicom Reources - Jordan Palmer CEO*) is a Kentucky based corporation registered as Sharicom Inc. 2560 Richmond Road, Suite 201, Lexington, KY 40509. Other addresses associated with Records Removal are: 101 Wooden Spoke Lane, Georgetown, KY 40324.
They advertise in all 50 states and, therefore, can be sued in all 50 states. If the corporation or any employee is knowingly committing fraud or practicing law without a license, the corporation and employees may be criminally prosecuted and sued for a wide-range of damages. In some states, simply selecting a court form for another person or explaining eligibility for a specific remedy constitutes practicing law without a license and can be prosecuted in criminal and civil court— regardless of any disclaimer on their website. You can contact a lawyer in your state for more specific advice.
Don't Just Get Mad, Get Your Money Back!